Privacy Policy

Jye Jewellery

Last updated: March 2026

Jye Jewellery (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.jyejewellery.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, we may collect certain information automatically and when you interact with our services.

Personal Information

When you place an order or create an account, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely by third-party payment providers)

Device Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Time zone

  • Pages viewed

  • Referring website

This helps us improve our website and customer experience.

2. How We Use Your Information

We use the information collected for purposes such as:

  • Processing and fulfilling orders

  • Communicating with customers

  • Sending order confirmations and shipping updates

  • Providing customer support

  • Improving our website and services

  • Detecting fraud or security risks

  • Sending marketing communications (only if you opt in)

3. Sharing Your Information

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting services (e.g. Shopify)

  • Marketing and analytics services

These partners only receive the information necessary to perform their services.

We do not sell or rent your personal data to third parties.

4. Data Security

We implement reasonable security measures to protect your personal information.

Payment information is processed securely by trusted third-party providers and is not stored directly by Jye Jewellery.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

6. Data Retention

We retain your information only as long as necessary to:

  • fulfill orders

  • comply with legal obligations

  • resolve disputes

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with the revised date.

9. Contact Us

For questions regarding this Privacy Policy, please contact us:

Jye Jewellery
Email: support@jyejewellery.com
Website: www.jyejewellery.com