We exclusively operate online, and our headquarters and warehouse are located in Singapore, where all orders will be processed and fulfilled.

If you wish for your order to be sent elsewhere, kindly contact us as soon as your order has been placed, and we will make the necessary adjustments.

Do understand that, we are unable to make changes to your address once the order has been shipped and no refund will be provided if the address is deemed wrong/invalid by the courier company during delivery.

Local Delivery

Free Shipping: All Singapore orders are entitled to free delivery.

Rush Shipping: Flat rate $10.

International Delivery

Standard Shipping: Flat rate $18 for all countries worldwide.

We aim to dispatch all customer orders within 48 hours, with the exception of weekends.

For sale period, festive season and public holidays, order dispatch may take up to 3 - 5 days in these cases.

As the recipient, you are responsible for any subsequent costs incurred for parcels returned to our warehouse due to attempted deliveries, insufficient/incorrect delivery information or failure to retrieve parcels from delivery centre.

For Local: Shipping fees of $5 will be incurred for all parcels re-sent from our warehouse.

For International: Shipping fees of $18 will be incurred for all parcels re-sent from our warehouse.

In the event if the parcel is declared lost in delivery by the courier company, store credit will be issued for the value of the items only. Shipping fees (including subsidized or complimentary shipping) are non-refundable.

Upon order confirmation, we aim to dispatch all customer orders within 48 hours, with the exception of weekends.

For sale period, festive season and public holidays, order dispatch may take up to 3 - 5 days in these cases.

Orders will be shipped to the shipping address provided at checkout. Please refer to our Shipping Page for estimated delivery time. Kindly note that we do not ship to PO Boxes or military addresses (APO, FPO or DPO).

Please ensure that your order is addressed to a secure location, as we cannot be responsible or liable for lost packages which have arrived at the correct location. In the event that your package is lost, we will do our best to assist you, but we highly encouraged customers to contact our delivery partners directly about any missing, lost, undelivered or abandoned packages.

You will receive a notification email with details on how to track your parcel’s progress.

Please provide an accurate home / office delivery address, email address and mobile number to ensure a smooth and speedy delivery. Please do ensure someone is at your home / office to receive your parcel.

Estimated delivery times are to be used as a guide only and can vary depending on the part of the world you are in. Note that delivery times commence from the date of dispatch.

Unfortunately, we cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit.

You may be charged for duties, taxes or any surcharges which may be imposed by your country as your order passes through customs, in addition to handling/storage fees imposed by the courier (if applicable). Any charges on a parcel shall be paid and borne by the person/company receiving the parcel. If required by local authorities, the courier company may reach out to you for official documents, such as tax invoices or proof of payment, to facilitate customs clearance. Please note that gifts will still need to go through standard import procedures, as determined by the custom laws in each designation country, and are taxable if the value of the gift is above a stated local threshold.

We have no control over these charges and are unable to advise you what the cost would be, as customs policies and import duties vary widely from country to country.

For more information on taxes, duties and customs regulations please contact your local customs office directly or you can get an estimation of your country's custom and import taxes through HERE

Singapore (Local) - Delivery typically takes 2–4 business days from dispatch.

Rest of the World (International) - Delivery takes about 7–14 business days, depending on destination and customs clearance procedures.

While most shipments arrive within the estimated timeframe, occasional delays may occur due to customs processing. We appreciate your patience should additional time be required.

Once your order has been dispatched, a shipping confirmation email with tracking details will be sent to you. We recommend checking your inbox, as well as your junk or spam folder, for this update. As international shipments may undergo customs clearance, tracking updates can occasionally take some time to reflect. We kindly appreciate your patience as your order makes its way to you.